Swedish restaurant chain Sushi Yama has adopted the HeralesHub messaging service to streamline item and pricing data flows between suppliers and internal systems. The integration improved data quality, reduced manual work, and established a standardized, scalable foundation to support continued growth.

The Swedish Sushi Yama restaurant chain has adopted the HeralesHub messaging service. The project was initiated to improve efficiency and data quality in Sushi Yama’s item and pricing flows between suppliers and internal systems. With a large supplier base and a growing number of units, manual handling had become both time-consuming and prone to errors. We were looking for a solution that could standardize information exchange, reduce administrative workload, and improve control across the purchasing chain.

From our perspective, the HeralesHub integration project was executed in a structured manner and with a solid understanding of our business. Herales was responsive to our requirements, particularly regarding data quality, integrations, and scalability. The implementation was carried out step by step, with clear communication throughout, allowing us to go live without major disruption to daily operations.

HeralesHub -messages transfer service has worked reliably and delivered in line with our expectations. The solution has simplified the handling of item data and pricing, improved data consistency, and reduced manual work. A key benefit is that we now have a more standardized and future-proof way of working that supports continued growth.

Overall, our experience is that Herales combines strong technical competence with a good understanding of retail and restaurant operations. For organizations with complex supplier structures and high requirements for data quality, HeralesHub is a relevant and well-functioning solution.

Scandic Hotels Oy has implemented the HeralesHub data exchange service across all 62 of its hotels to improve inventory management. The project, carried out in co-operation with Herales, has streamlined the hotels’ order and delivery processes and significantly enhanced the efficiency of inventory operations.

The primary goal for Scandic Hotels was to establish a uniform and efficient inventory management system across all its hotels. A key element of the project was to standardize the order and delivery processes and ensure that delivery data for incoming shipments would be automatically transmitted and updated within the inventory management system.

As part of the project, Scandic Hotels’ system was integrated with HeralesHub, and the delivery message flow from suppliers was gradually rolled out to all hotels following a successful pilot phase. Today, the inventory across all 62 hotels is automatically updated based on the delivery messages transmitted via HeralesHub.

The collaboration with Herales has been excellent. The Herales team is known for its proactive, fast, and solution-oriented service approach. From the customer’s perspective, the implementation of HeralesHub was smooth, and any challenges that arose were addressed efficiently. After the pilot, the full roll-out to over 60 hotels was conducted in a clear and well-managed way.

As a result of the implementation, Scandic has gained significantly improved transparency in inventory management, and the company expects better control over the profitability of its service products during the current year.

One of the most immediate and tangible benefits has been automatically updated inventory values—without any manual work in hotel operations.

The HeralesHub launch for Red Events Restaurants’ POS system went smoothly in co-operation with Herales, and bringing suppliers into the electronic delivery note process was effortless.

Initial challenges were addressed quickly, efficiently, and with a strong customer service mindset.

The implementation of the HeralesHub message exchange service has eliminated unnecessary repetitive tasks from already busy managers, allowing them to focus on what truly matters—improving customer service. Even more important than the significant time savings is the removal of monotonous tasks from daily operations.

I highly recommend implementing the HeralesHub message exchange service and electronic delivery notes to everyone.

With the HeralesHub data exchange service, we’ve been able to leave behind paper delivery notes, and our inventory management is now always up to date.

We implemented HeralesHub in our restaurant for our key suppliers. Previously, incoming delivery entries would pile up in the backlog—now they’re recorded in the system automatically.

We can now trust that the POS system always reflects the accurate stock levels and correct pricing. The time needed for inventory checks has also decreased dramatically. In the past, we would have to dig through entry errors on paper delivery notes to find the cause of incorrect balances. Now, errors are rare, and there’s no need to touch a single piece of paper.

Tunturiviihde Oy streamlines the handling of electronic delivery notes with the HeralesHub data exchange service, which integrates seamlessly with back-office and POS systems from the end-user’s perspective.

For years, Tunturiviihde Oy and its subsidiaries have used HeralesHub to improve the efficiency of electronic delivery note processing. For us, it has been critically important that adding new suppliers and communicating delivery data has always been smooth and fast.

Any issues have been resolved efficiently, allowing us to focus on developing our core business, as the time saved from routine tasks can be better used elsewhere. Additionally, the integration of the HeralesHub into back-office and POS systems has been simple and user-friendly, even from an end-user standpoint.

We can warmly recommend HeralesHub’s automated delivery note services!

Our collaboration with Herales has been exceptionally smooth and straightforward from the very beginning. The service has consistently been customer-oriented and prompt, and any issues have been resolved quickly and efficiently.

Adding new suppliers to the HeralesHub message exchange service has been effortless—almost unnoticeable on our end. In just a short time, our growing cooperation with Herales has already saved us a tremendous amount of time, and naturally, a significant amount of money. That’s why we can confidently say that the service is truly cost-effective.

Nord1Market sells not only groceries, but just about everything under the sun. We expanded our operations and launched a Web Shop two years ago, and now we deliver products all over Finland. Because of our e-commerce operations, it’s essential that our inventory balances are accurate. With the HeralesHub data exchange service, our inventory stays automatically up to date.

Working with Herales Oy has been smooth and effortless from the very beginning. The staff is impressively customer oriented. HeralesHub has saved us countless work hours and it makes us wonder why we didn’t start this collaboration years ago!

Herales’ product management automated our online store’s product maintenance. The automation saves tens of thousands per year, since the data is automatically updated from the supplier’s system to the online store’s system.

Maintenance of the more than 20,000 products in our online store is carried out almost automatically by Herales Product Plus. The savings on product maintenance amount to tens of thousands of euros per year.

At the same time, the electronic order message delivery from suppliers obtained through Herales’ order forwarding system reduce workload on our online store and in each of our 50 brick-and-mortar stores by one hour per day. Even a conservative estimate of the number of working hours the chain has saved is more than 13,000 hours per year.

Cooperation with Herales Ltd. has been a pleasure since our first meeting a trade fair. Herales’ systematic contact and the smooth flow of information right from the start of the project created a reliable and open atmosphere, and made it possible to keep operations under control in any situation.

Herales Ltd’s quick reaction to problems and errors, and its clear proposals for repairs and further procedures make it possible for us to see our integration project through to completion on the agreed schedule. Herales continues to react quickly to requests for maintenance and support even after the project was completed.

Herales Ltd. demonstrated an excellent ability to work flexibly when we had to not only bring our schedule forward, but also required a new function we had not been aware of when we drew up the original schedule for the project. Herales implemented the project on time despite the additional work.

HeralesHub has worked flawlessly and has made our daily operations both easier and faster. It has also enabled us to supply goods to a demanding customer group in accordance with the desired delivery schedule.