Scandic Hotels Oy has implemented the HeralesHub data exchange service across all 62 of its hotels to improve inventory management. The project, carried out in co-operation with Herales, has streamlined the hotels’ order and delivery processes and significantly enhanced the efficiency of inventory operations.

The primary goal for Scandic Hotels was to establish a uniform and efficient inventory management system across all its hotels. A key element of the project was to standardize the order and delivery processes and ensure that delivery data for incoming shipments would be automatically transmitted and updated within the inventory management system.

As part of the project, Scandic Hotels’ system was integrated with HeralesHub, and the delivery message flow from suppliers was gradually rolled out to all hotels following a successful pilot phase. Today, the inventory across all 62 hotels is automatically updated based on the delivery messages transmitted via HeralesHub.

The collaboration with Herales has been excellent. The Herales team is known for its proactive, fast, and solution-oriented service approach. From the customer’s perspective, the implementation of HeralesHub was smooth, and any challenges that arose were addressed efficiently. After the pilot, the full roll-out to over 60 hotels was conducted in a clear and well-managed way.

As a result of the implementation, Scandic has gained significantly improved transparency in inventory management, and the company expects better control over the profitability of its service products during the current year.

One of the most immediate and tangible benefits has been automatically updated inventory values—without any manual work in hotel operations.