Customer Cases

We create a foundation for business development and growth, regardless of whether you're in wholesale, the retail of speciality or daily consumer goods, or the industrial sector.

  • Veikon Kone Oy | Kimmo Kuikka, Online Store Manager

    Our savings on online store product maintenance are in the tens of thousands per year.

    Herales' product management automated our online store's product maintenance. The automation saves tens of thousands per year, since the data is automatically updated from the supplier's system to the online store's system.

    Maintenance of the more than 20,000 products in our online store is carried out almost automatically by Herales Product Plus. The savings on product maintenance amount to tens of thousands of euros per year.

    At the same time, the electronic order message delivery from suppliers obtained through Herales' order forwarding system reduce workload on our online store and in each of our 50 brick-and-mortar stores by one hour per day. Even a conservative estimate of the number of working hours the chain has saved is more than 13,000 hours per year.

  • Tukku-Immonen Oy | Vesa Rautio, Project Manager

    Herales Oy's quick reaction to problems and errors, and its clear proposals for repairs and further procedures make it possible for us to see our integration project through to completion on the agreed schedule.

    Cooperation with Herales Oy has been a pleasure since our first meeting a trade fair. Herales' systematic contact and the smooth flow of information right from the start of the project created a reliable and open atmosphere, and made it possible to keep operations under control in any situation.

    Herales Oy's quick reaction to problems and errors, and its clear proposals for repairs and further procedures make it possible for us to see our integration project through to completion on the agreed schedule.  Herales continues to react quickly to requests for maintenance and support even after the project was completed.

    Herales Oy demonstrated an excellent ability to work flexibly when we had to not only bring our schedule forward, but also required a new function we had not been aware of when we drew up the original schedule for the project. Herales implemented the project on time despite the additional work.

    Herales SupplierHub has worked flawlessly and has made our daily operations both easier and faster. It has also enabled us to supply goods to a demanding customer group in accordance with the desired delivery schedule.

  • Suomen Megamyyntiareenat Oy | Satu Karonen, Store Supervisor

    Herales' service is quick to react and puts the customer first

    Herales' Chain Management system provides us with clear, easily readable reports which also help our suppliers to monitor their sales and carry out the necessary restocking.

    Herales' service is quick to react and puts the customer first Even challenging problems and situations have been solved within a reasonable time period.

    Our PoS system is different from a regular store system, so building of reporting system for us required cooperation between a number of different parties. The system has also been customised along the way to meet our changing needs.

  • "Herales Oy's quick reaction to problems and errors, and its clear proposals for repairs and further procedures make it possible for us to see our integration project through to completion on the agreed schedule."

    Vesa Rautio, Project Manager
    Tukku-Immonen Oy

    Read more

  • "Our savings on online store product maintenance are in the tens of thousands per year."

    Kimmo Kuikka, Online Store Manager
    Veikon Kone Oy

    Read more

  • "Herales' service is quick to react and puts the customer first"

    Satu Karonen, Store Supervisor
    Suomen Megamyyntiareenat Oy

    Read more

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Hyrräkatu 3,
70500 Kuopio, Finland

tuki(at)herales.fi
+358 40 713 8976